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Frequently Asked Questions
Flat Fee
We charge a flat fee of $5 for Courier Doorstep Delivery to each address. Free Courier Doorstep Delivery to a single address with purchase of $60 & above.
Delivery Times
Cookies ONLY order: Receive by next day from your bake date. Brownies ONLY / Brownies & Cookies Order: Same day delivery as your bake date We cannot provide exact time of delivery but can only advise a time range as it depends on the courier's routes/schedules/traffic/weather for the day.
What kinds of payment methods do you accept?
We accept the following: - PayNow - PayLah!
How long is the processing time?
We don't hold any ready stocks on hand as we only baked to orders so that mamas can get the freshest bakes. Expect 3 to 5 working days from the time of order for your allocated bake slot. Early preorder of bakes is possible. Just message us to discuss.
Can I return or exchange?
All bakes are non-refundable nor exchangeable.
How many pieces of cookies are there?
Our cookies are packed and sealed in a kraft paper ziplock bag. 300grams: 12 to 14 pieces 500grams: 20 to 25 pieces It varies by the flavours chosen depending on the ingredients added.
How many pieces of brownies are there?
Our brownies come in a giant block 15cm x 23cm packed in a box. It will be uncut to maximise freshness and prevent the insides from drying out. We recommend to cut it into 3 x 5 (15 pieces) for your consumption each time. But really, you can cut into your desired sizes too!
What is the Shelf Life?
We strongly recommend to transfer the bakes into an airtight container to maximize freshness and reduce exposure of humidity which can affect the bakes. Cookies 1 month: At Room Temperature 2 months: Extend it in the Fridge Brownies 3 days: At Room Temperature 3 weeks: Extend it in the Fridge
What's the difference between the Regular/Premium/Super Boost Cookies?
We used the same base for all the cookies flavors. The main difference is the milk boosting toppings as stated in the flavors in each category. Super Boost contains the most toppings such as almonds, dates or sunflower seeds.
